FAQ

Sizing details

As all rings are handcrafted one at a time, special for you. It is very important to choose a size that is comfortable for you. It is highly recommend to go to a reputable jeweler to be sized, or obtain a ring sizer!

Though we highly recommend using our ring sizer (available on all rings), you may visit a jeweler to get sized.

Considerations when going to a jeweler
1- When getting your finger sized, consider the width of ring are going to purchase. Wider rings fit more snug than a slim band.

2- Get sized using a ring of the same profile. Note the inside profile of the ring you are looking to purchase, as this can effect the fit. All rings we create have a comfort fit profile.

Resizing

We CANNOT resize Titanium, and Zirconium rings. For this reason it is very important you visit a jeweler to get your finger sized or obtain one of our ring sizers. Please do not use online charts, printouts, the dental floss method, or any other home methods of sizing. These are not accurate, as you don't get to actually FEEL how comfortable that size is, and have proven to cause numerous issues in the past.

Should you order the wrong size, there is an exchange fee of $25 (or $45 if engraved). Rings made of all gold, or including a gold liner or outer can be resized, with a fee of $50.

Exchanges and resizes we do our best to get out in 3 weeks or less.

 

I have a question/interested in a custom order, when will I get a response?

Sometimes work load gets heavy, and messages get backed up. We appreciate all of the inquiries, and will be in touch with you within 1- 24 hours. We strive to provide excellent customer service, and greatly appreciate the understanding in longer wait times!

 

When will I receive my order? Can it be expedited?

The current standard lead time is 1-3 weeks from the date of purchase to completion. We do have rush options available, which can be purchased to claim a spot higher up in our schedule. This option is available at checkout, minimum of 1 week fulfilment + shipping. Your big day is important to us, so we will never try to push deadlines too close.

 

Can I get my ring in a custom width?

Yes! Any titanium or zirconium ring can be in a custom width with no additional cost. If you would like your ring in a custom width, feel free to leave me a note at checkout and it will be made to your preference.

*Note that any ring with inlays will have the placement adjusted to scale, keeping the same properties of the ring.

For a custom width on rings with a solid gold liner or outer ring may be subject to price adjustment. We will reach out if this is the case.

 

Returns, Exchanges, and more

Cancellations—

I will gladly accept cancellations within 24 hours of purchase.

Returns—

As each ring is handcrafted one at a time to order, I DO NOT accept returns.

Exchanges—

We will gladly accept exchanges within 1 week of receiving your purchase. The cost paid will be applied and accounted for on your new purchase.

We understand some cases may vary from what is outlined here. If you have any issues with your order, or questions. Please do not hesitate to contact us!